Hello! Nice to meet you

Joshua O’Halloran

Temple University

Bachelor’s of Science in Information Science & Technology

About.

Client Oriented Solution Driven.

I’m Josh O’Halloran, a graduate from Temple University with a degree in Information Science & Technology, and nearly a decade of experience in client-focused roles that have shaped how I approach technology: with empathy, precision, and a deep focus on impact.

My passion lies at the intersection of software engineering and human-centered design. Whether it’s building full-stack applications, architecting APIs, or refining workflows that make someone’s day easier, I’m driven by a desire to translate complex needs into clean, scalable solutions.

Most recently, I led the development of OwlyChatBot, an emotional support chatbot powered by natural language processing and a real-time analytics dashboard. I designed and deployed a distributed system using ASP.NET Core, Docker, SQL, and AWS, enabling anonymous user support while tracking meaningful engagement metrics. It was a culmination of my technical growth and my commitment to creating systems that serve people.

I’ve also worked professionally in WordPress development, data analysis, and technical client support roles, experiences that taught me how to navigate competing priorities, communicate with clarity, and build with purpose.

If you’re looking for someone who can speak both code and customer, who builds not just for the system but for the people using it, let’s talk.

Skills.

GREAT DESIGN MATTERS.

I’m proficient in building scalable web applications using C#, ASP.NET Core, Razor Pages, JavaScript, HTML/CSS, and Bootstrap. Developed microservices and RESTful APIs with structured contracts and Dockerized deployments on AWS Lightsail. I have designed real-time dashboards with Chart.js, enabling visual tracking of system data and usage analytics.
PROGRAMMING

I’m Proficient in building scalable web applications using C#, ASP.NET Core, Razor Pages, JavaScript, HTML/CSS, and Bootstrap. I have developed microservices and RESTful APIs with structured contracts and Dockerized deployments on AWS Lightsail. I’ve also designed real-time dashboards with Chart.js, enabling visual tracking of system data and usage analytics.

I have experience with SQL Server, MySQL, and stored procedures for performance-optimized data retrieval. I also have experience in PostGres through Rails projects and scaffolding.

I’ve implemented ETL-like logic and predictive models using Python, Random Forests, and data pipelines for user behavior tracking.

I’ve generated structured relational databases for real-world applications including chatbot analytics, MLS systems, and user sessions.

I have integrated a natural language processing service into a live chatbot platform to parse, tag, and visualize parts of speech.

I have developed in-memory and API-based data interchange models across a monolith and microservice architecture.

I’ve built responsive interfaces with Bootstrap, Razor Views, and custom styling for clean, accessible user experiences, as well as delivered client-facing solutions using WordPress, PHP, and Avada plugins to support SEO and accessibility best practices.

  • Version Control: Git, GitHub
  • DevOps: Docker, CI/CD (basic familiarity)
  • Task Management: HubSpot, BugHerd, Linear, Miro
  • Cloud: AWS Lightsail, Firebase (Authentication & Firestore)
SOFT SKILLS

As an American Airlines Flight Attendant since 2018 I have consistently delivered reliable customer and emergency services, showcasing my commitment to teamwork and problem-solving.

In dynamic environments, I excel at creatively finding solutions for necessary requirements with limited resources, even in-flight scenarios. Additionally, my leadership experience extends to successfully leading flight crews through both emergency and non-emergency situations, highlighting my capacity to guide teams under pressure. Moreover, my commitment to upholding standards, both independently and as part of a team, underscores my dedication to excellence regardless of supervision levels.  My efforts over the last decade have made me a valuable and adaptable team member, one with industry leading communication and interfacing skills.

I have nearly a decade of experience in client-focused environments, blending technical skills with strong interpersonal communication. I have led support operations for 30+ clients at Lead to Conversion™, resolving tickets and deploying product changes under tight timelines. I’m comfortable translating user needs into technical requirements, and advocating for both users and product vision.

Contact.

I bring a unique blend of technical skill and creative insight to the table. I am eager to discuss how my multifaceted background and experience can contribute to your team’s success. Feel free to reach out for further discussions or to request my resume.